Thursday, September 27, 2007

I got this in my email today and thought it served better being posted here instead of the regular email forwarding.

My girlfriend was “swindled” of her paid petrol at the Taman Puchong Prima Station.

The modus operandi:
Two guys at the station, while one waited near the payment counter, the other one holding two empty tanks waited nearby the pump station.

While my girlfriend moved towards the payment counter, the guy near the payment counter unintentionally cut her queue and made a minimum payment at the counter (eg; Rm5). After paying, knowing which pump station my girlfriend came from, he quickly signaled his friend with the empty tanks to go to the pump station. When my girlfriend paid, the cashier activated the pump for the paid amount. Before she could walk back to her car, the guy had already started filling up the petrol at my girlfriend’s pump.

When she asked what he was doing, he simply showed her the receipt saying that he had paid. Not knowing what was going on, she just waited for him to finish. The meter showed the exact amount that she has paid. She realized something was amissed. When she lifted the pump for her turn, no petrol came out. The guy has swindled her paid petrol. Eventually she found out that the guy paid RM5 for another pump, and used hers which she paid RM50 instead.

She complained to the petrol attendant but that guy just turned a deaf ear, saying it was not his fault and asked my girlfriend to chase after that two guys! What the f*#@? Is that how you trained your staff to be helpful to your customers?!! It’s giving a bad image to your station. He kept on saying that he would lose if he gave her back what she paid. Then who’s paying back what she lost?? After 30mins of argument and with the help of other customers and asking to see the CCTV, the attendant finally gave in.

I’ve already complained to the Petronas via their website, not sure whether they are going to do anything about it until something really bad happen! (Malaysian Style…sighhh! )

Luckily her car was locked and not robbed of her valuables by the guy waiting at the pump. REMEMBER to always lock your car even though you are away for a second.

Pass this on …

Posted by LadyJava On Thursday, September 27, 2007 No comments

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